State Farm® Insurance Agent Andy Poulsen

"Donietta Hamilton has been fantastic to work with through Andy Poulsen’s office for the past 10 years now! I’ve insured 2 homes and at least 7 different cars through State Farm over that time and Donietta has been the most responsive insurance representative to work with over that time compared to any other company I’ve ever worked with. I strongly recommend her and their office to anyone looking for insurance. There is a great peace of mind knowing that no matter my insurance need, I can trust that Donietta will ALWAYS answer promptly and educate me on the best options for my scenario (also reducing my cost). I messaged her yesterday after hours for a policy change to my auto and she had already updated my policy and notified me by the time I checked my email today! You won’t be disappointed!"

"I’ve been very pleased with my experience working with this office, with Donietta specifically. She answered all my questions quickly and made sure I had all the information I needed to make an informed decision. I feel great knowing I have an intelligent and thorough team to work with."

"Donetta is awesome handles all my families insurance needs and questions promptly!! Love working with their office!!"

"We have been with Andy Poulsen for many years & have been extremely happy with the service that they provide. Donietta is always quick to respond to any questions & concerns that we may have. She gets things done with ease. We recently had a house fire and Andy & Donietta were there the next morning to check on us! We can’t thank Donietta enough for all her help & support!! She treats us like family & she is the main reason we stay with State Farm. Donietta is the best!!"

"I don’t know how to say how thankful I am for my insurance agency. Our family has experienced multiple tragedies in the past several years and the team at Andy Paulsen’s office has always been there for me. Donietta Hamilton One of the office representatives is always one of the first to call and check on me or let me know how to get through and navigate any problem that I’m having to go through that requires me to use My insurance. She always helps to find me the best price when I need to add something new to my insurance policy. She has such a wonderful and sincere attitude and makes me feel very cared for especially when I’m going through a lot and feeling very overwhelmed. Thank you Donietta and thank you Andy Paulsen for having her on your team."

"This team always has our back. Donietta Hamilton is amazing! She is always so patient and kind in stressful circumstances."

"Donietta and Andy have always been incredibly helpful, thorough, and quick to respond and turn around any request I've had. I've been dealing with them for years and have no intention to stop now!"

"Donietta Hamilton and Andy Poulsen are always quick to respond and helpful with the claims process."

"I've had the pleasure of being an insured for several years with State Farm. Andy and Donietta are both eager to help with any questions or concerns I have. Recently I emailed Donietta with an issue I needed help with and she got right on it and had to reach out to the underwriter and got everything resolved for me within 3 days which she had thought would be a week. I appreciate everything they do for me!!"

"i’ve had great experiences working with Andy and Donietta. Any time I need clarity or an adjustment to my policy they are always on top of things. Really appreciate working with them over the years. Pricing is always reasonable and has continued to stay that way. Always a pleasure."

"Kristy was quick to respond and provided me with what I needed quickly. Very helpful and great to work with."

"Been with this company for many years. Donietta is an absolute charm! She is amazing, on top of everything, always helpful, and quick to respond. I will continue to keep my policies here as long and she works there."

"Donietta Hamilton is the best! She is thorough, quick to respond, and very friendly. I never have to worry about anything and I trust that my coverage is sufficient. I highly recommend this office."

"I have been a customer for many years and have always had wonderful service. I recently filed my first ever homeowners claim due to a tree falling on my garage and Andy personally called me and helped me get everything set up. I didn’t have to do any research at all! The claim flowed seamlessly. I have also worked with Donietta on my car insurance questions and claims throughout the years and she is an absolute delight-helpful, efficient, professional, and so kind. I strongly recommend Andy Paulson’s insurance company!"

"Always helpful, prompt and presents all options. Highly recommend!"

"Have been with since 2012. Donietta has been our go to person, she has been truly awesome and has made our insurance experience including a theft claim so smooth - and non stressful. Thanks so much!"

"Donetta always goes beyond and above to help us with all of our insurance needs last minute"

"These guys really know how to run a great office. Donnetta is fast and efficient and always appreciate her help. Anytime I’ve had a claim they’ve gotten right on it."

"I can’t recommend Donietta enough! Her customer service is truly exceptional. Every time I call, she knows exactly who I am and makes me feel like a priority. She’s always kind, knowledgeable, and goes above and beyond to help with anything I need. On top of that, I’m very happy with my insurance rates, which makes the experience even better. It’s rare to find someone who genuinely cares about their clients the way she does.she is the absolute best!!!"

"Andy Poulson - State Farm Insurance Agent, is an amazing place, located in Portage Michigan. Their agents are very helpful, respectful, and get the job done quickly . I have had this Insurance company for 4 years, and love my Agent Donietta, she is the best insurance agent I have ever had. When she isn't available the other agents help me out, and are just as good as she is. This is a wonderful place for insurance. I love the atmosphere when I go into the office, and the respect I get in and out of the office. I would and have recommended Andy Poulson State Farm Insurance Agency to anyone ."

"Donetta has been great with all our insurance needs. Quick to return my calls and keeps an eye on all our insurance products. We couldn't ask for better customer service.."

"I have been a happy customer of Andy’s for decades!! As my kids grew up and got married, they established their own policies with Andy. Donietta is number one in our book for customer service!! She has always taken such great care of us!! I highly recommend Andy and his team for your insurance needs!!"

"There always willing to work with me i usually deal with Doneita"

"I have been with State Farm for over 20 years and Andy's team is the best. Donietta is the only reason that I am still with State Farm! She handles all of my last-minute vehicle requests and makes sure that I understand everything about my policies. The entire team makes insurance simple."

"I have nothing but great things to share about Andy and his team. They are personable, very responsive, and very helpful when it comes to claims. I needed their help with house damage and Andy jumped in to help me navigate the process to a favourable outcome. Donietta is my point at his agency and she has been spot on with her advice and assistance with all my automotive and homeowner insurance needs. I have been a State Farm customer for over 25 years in the various places I've lived and am very happy with their support over the years."