State Farm® Insurance Agent Andy Poulsen

"These guys have been so great! Donietta Hamilton is my contact, and if I ever have questions, or concerns, or needs for third parties, she is always so quick and helpful. She's helped me save money when opportunities to do so come up, informed me on other coverage that I could use or don't need, and someone is always fast to help me add a new vehicle when I'm at the dealership buying another vehicle that I don't need, haha. Highly recommend."

"Donietta is the rockstar of insurance answers. My family has been with State Farm for decades. It doesn’t matter what the issue is; she responds promptly with what you need. She’s knowledgeable, professional and compassionate."

"I’ve been working with Donietta Hamilton for over 14 years and highly recommend her. She is extremely responsive and always gets back to me the same day, whether by email, phone, or text. She explains things clearly and in a way that’s easy to understand, and she makes you feel comfortable throughout the process. It’s clear she truly cares about her clients."

"We have used this office for years, had to move to a different insurance co. and now have returned! We love Donietta in the office. She even remembered us when we called to switch back--and after five years!"

"Donietta has been nothing short of amazing. She is knowledgeable, responsive, and always willing to help, no matter how small the question. She made the entire process stress free and easy. I genuinely cannot say enough good things and would recommend her to anyone without hesitation."

"We recently transferred all of our insurance over to State Farm via Andy Poulsen’s State Farm office. Donietta Hamilton was great to work with. She handled all of the paperwork very efficiently, answered all of our questions, ensured we were properly covered, and made the transition very smooth. We highly recommend this office for your insurance needs."

"I have been the the Andy Pulse agency and Donietta Hamilton for about 13 years now. Donietta made me feel very comfortable when I first moved to Michigan and how insurance works in this state. She is very personable and her customer service is outstanding! Even taking the time to come to my home and explain to my daughter how life insurance works and the importance for a young woman to get it now. Andy also is very clear in helping me with understanding retirement when that time comes. They are best and will never leave!! Nancy M"

"Donietta is literally a one stop shop who helps you with everything you could possibly need. Unlike other places where you have to speak with the agent, Donietta is completely versed and knowledgeable in all insurance aspects. I routinely refer people to this office because of Donietta's outstanding customer service."

"Andy Poulsen and his staff (specifically Donietta Hamilton) have been such a pleasure to work with from home to auto & rec toys. Great service, personal care and always happy to answer any questions along the way. Highly recommend their services for all insurance needs!"

"The staff at Andy Poulsen - State Farm - are extremely efficient, responsive and personable. Any issue that has arisen, the staff has been able to address in a timely manner; this includes helping navigate through claims, insurance transfers and ensuring we are properly covered."

"I’ve been with Andy for years and he’s always been great to work with. He always presents you with the pros and cons for any product you’re interested in and guides you into the right solution. The office staff is amazing, specifically Donietta. I have never met someone more in tune with clients, always willing to go above and beyond what’s expected and with a great attitude through it all. If you’re looking for a new agent, give Andy a call, you won’t be disappointed."

"I have a few policy’s with Andy Polsen office. I work a lot with Donietta Hamilton and I ABSOLUTELY love that I can call and feel like I’m talking with a close friend and not just a customer. She is very efficient and timely. I can call with a request or a question and she is very knowledgeable and helps put me at ease with some stressful situations. I would recommend office to anyone!!"

"I've been working with Andy and his team for over 5 years now and Donietta from the team is the number one reason I've stayed with State Farm. Donietta is ultra responsive in a world where it's impossible to get an answer from a real human. I email her with very specific questions and I get a response in minutes. She's incredibly honest and transparent about how to maximize my policy, which I greatly appreciate. Highly recommend because of Donietta. if you want high-end, personalized service and reasonable pricing reach out to Donietta."

"I can't say enough great things about this office and the remarkable staff. Donietta Hamilton is a gem. I have been a client for years and always am treated with the utmost respect. My inquiries and requests are always addressed in a timely fashion by Donietta and her knowledge and love for her job shows. Thank you for many years of amazing service and many more to come."

"I have been with this office for a while great to work with ! Donietta is amazing to work with! She’s always friendly, helpful, and quick to respond to anything I need. She makes dealing with insurance simple and stress-free. I really appreciate how she goes out of her way to make sure everything is handled the right way. Highly recommend!"

"I have been with Andy Poulsen for many years. Donietta is the absolute best. She is always super responsive getting back to me, and taking care of any requests I may have. Highly recommend!!"

"Love this group and Donietta Hamilton is ALWAYS ALWAYS very helpful and informative, also pleasant to speak with!!!"

"Donietta H.and Andy are extremely helpful and pleasant., no matter what we need. Donietta looks out for our best interests. We’ve been a State Farm client for over 50 years and their service is always top notch. Their rates are awesome as well."

"I have been with State Farm for over 30 years. Donietta Hamilton is the reason I don’t compare other insurance companies. I wish that every business I deal with had a Donietta Hamilton. She’s the Best."

"Kristi has always been so helpful with my policies! She has made the process smooth with any changes that I’ve had come up. I know she is a phone call away and will take care of all of our policies. Always able to answer my questions with kindness and patience. Thank you Kristi!"

"Our family has been with Andy Poulsen for years. Donietta is very knowledgeable, detailed and compassionate with her clients! Highly recommended."

"We love having our policies with Andy's office! He is so helpful when it comes to talking through Medicare options with my mother, and Donietta is so knowledgeable on absolutely everything to do with insurance. I love when I can stop in and see their smiling, friendly faces!"

"Love this branch! Donietta is so wonderful to work with and is very quick about responding to emails and texts! Highly recommend!"

"I can’t say enough great things about Andy Poulsen – State Farm and his incredible team. Andy runs the kind of agency that truly puts people first. Every interaction I’ve had has been professional, straightforward, and genuinely caring—qualities that are rare these days. A special shoutout to Donietta, who is absolutely phenomenal. She goes above and beyond every single time. Whether it’s answering questions, helping navigate policy changes, or making sure everything is handled quickly and correctly, she brings a level of customer service that’s second to none. Her attention to detail and friendly attitude make every experience smooth and stress-free. If you’re looking for an insurance team that treats you like family, responds promptly, and always has your best interest at heart, Andy and Donietta are the ones to trust. I highly recommend this agency—you won’t find a better team anywhere."

"Donnetta Hamilton is the best insurance agent I have ever had. She cares abought her customers genuinely. She is very helpful and very knowledgeable in her field. If you are looking for an insurance agent I would highly recommend Donnetta."